Isn’t ISO 9001 just for manufacturers ?

Sometimes question arises that isn’t ISO 9001 just for manufacturers?

The answer is No. 

The standard can be used by any organization, including service providers such as hospitals, banks or universities. In fact, the most recent version of the standard was specifically designed to be more accessible to organizations outside the manufacturing sector.

What benefits will ISO 9001:2015 bring to the business or organization?

ISO 9001 is a standard that sets out the requirements for a quality management system. It helps businesses and organizations be more efficient and improve customer satisfaction.

Implementing a quality management system will help you :

·         Assess the overall context of your organization to define who is affected by your work and what they expect from you. This will enable you to clearly state your objectives and identify new business opportunities.

·         Put your customers first, making sure you consistently meet their needs and enhance their satisfaction. This can lead to more repeat custom, new clients and increased business for your organization.

·         Work in a more efficient way as all your processes will be aligned and understood by everyone in the business or organization. This increases productivity and efficiency, bringing internal costs down.

·         Meet the necessary statutory and regulatory requirements.

·         Expand into new markets, as some sectors and clients require ISO 9001 before doing business.

The International Organization for Standardization (ISO) develops and publishes International Standards. It is compromised of the national standards bodies from 163 member countries. It has developed nearly twenty thousand voluntary international standards.